The full general terms and bonus terms you accept at registration are the binding text. This summary picks out the points that most often affect a deposit, an offer or a payout, and where it differs from them, they prevail.
Eligibility and accounts
You must be 18 or over and allowed to gamble where you live. We permit one account per person, and the same limit covers each household, e-mail address, phone number and IP address. Your registered details must match the documents you later provide.
Verification
We may ask for photo ID, proof of address, proof of ownership of a payment method and, in some cases, evidence of the source of funds. Requested documents must reach us within 30 days.
Welcome package
Each of the four stages needs a qualifying deposit of £20 or more, excluding Skrill and Neteller, and must be switched on in My Bonus before any stake from it. Wagering is 20x deposit plus bonus within 10 days. Free-spin winnings carry 40x. The maximum stake while a bonus is active is £100, and release is capped at 10 times the bonus, or £50 or £100 for free spins depending on batch size.
Reloads, cashback and rewards
The Weekend Reload carries 35x on deposit plus bonus and 40x on its spins. Weekly Reload spin winnings carry 40x. Daily and Live Cashback are reserved for VIP levels 11 to 25 and carry 1x. Shop rewards, missions and tournaments follow the conditions displayed with them.
Contribution to wagering
Slots, keno and scratch cards contribute 100%. The game shows Crazy Time, Dream Catcher and Monopoly contribute 50%. Remaining live titles, video poker and certain instant games contribute 10%, while standard table and card games, and anything on the excluded list, contribute 0%.
Withdrawals
A deposit must be wagered once before withdrawal, otherwise a 10% fee applies. Requests are decided within 3 business days, no more than three may be pending, and payment returns by the deposit route. Monthly limits run from £5,000 to £20,000 by VIP level.
Changes
We may amend these terms and any offer. The version shown when you play is the one that applies.